It is crucial for us to protect your private information by incorporation mechanisms that will ensure the safety of your personal information. In the policy page below, be sure to be conversant with the policies provided for the assurance of confidentiality on all your shared information.
Your personal information is a necessity before you start working with us. As we assure you of the safety of your shared information, you are required to register with us on our site by providing your full names, email address, contact details, and other personal details. The information provided to us by our clients is only used for research purposes to improve the quality of our services.
Credit Card Transactions and the Payment Methods
Since most of our clients are from different geographical locations all over the world, the most convenient method of payment is through paperless electronic transfers. This payment method involves the use of credit card transfers or mainly through PayPal. Since monetary issues are matters of great concern, we have profoundly invested in ensuring there is maximum security in the form of encryption to all payment procedures in our systems. To avoid the leak of your financial information to scammers and hackers, our serves keep no records or history of the financial transactions.
Terms and Conditions Page
It is a mandatory requirement for you to read and comprehend the terms and conditions page before engaging with us for any given work. Therefore, we urge you to read and understand our terms and conditions before placing an order. Once you have, it means you agree to all our terms and conditions.
Every time you place an order, it gives us the right to charge a suitable fee to your preferred payment method.
Any cyber-criminal activity and unlawful acts are not an option for us; hence, any suspicious move shall be immediately reported to the security agencies to take necessary actions against the offence.
Our server is not responsible, whatsoever, for any spam filters or internet connectivity issues at your side.
Our clients are urged to maintain an up to date software and stable internet connection when dealing with us. We will not be responsible for any delays on your end.
The decision made by the agency Is final, and no one is in a position to revert or challenge it.
Since our aim is to satisfy the needs of our clients, we provide a revision policy that meets their requirements. Though, there are specific timelines that guide our policies for review.
All the review requests should be made within 14 days of delivery of the final order and an extension of up to 30 days for large files. A nominal fee for revision is charged in case of failure to adhere to the provisions. Note that all the changes will be made according to the original order descriptions.
Guarantee of the Refund Policy
Whenever the final order does not fulfil the needs of our clients, we assure them that they can place a complaint and request for refund within three days of delivery. Failure to which, the client loses the credibility to receive a refund. More so, the client is in a position to cancel an order before its assignment to a writer, and contact the support team; otherwise, the money is not refundable.
The delivery of orders may delay due to some circumstances. These include:
- When the payment is not entirely completed.
- When the client failed to provide all the required resources.
- When the instructions were not clear and required clarification.
We endeavour to serve our customers appropriately and offer 90% reimbursement on full refund request if not satisfied with the services.
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